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CityPark Concessions, Part 2: The technology powering the operation
Almost every sports team has some version of a stadium or team app, usually developed by one of the main third-party providers in the market. These vary in quality and functionality, with most teams trying hard to engage fans by supporting digital ticketing and payment and loyalty services inside the app, with varying degrees of success in getting fans to...Feature
An Ambitious Order: CityPark’s recipe of new technology and all-local food providers is a concessions winner
What's one of the toughest tasks for any soccer stadium? It's trying to figure out how to get food and drink in fans' hands inside the narrow available windows before and during the matches. For any team, it's a hard-to-balance puzzle, trying to match concessions performance with traditional fan behaviors, like tailgating right up until kickoff, as well as the...News
Cleveland Browns report big gains by using Wicket facial authentication technology for ticketing
What began as a technology trial is now a full-blown success, as the Cleveland Browns are reporting big gains in space and cost savings by moving more of their stadium entry gates to a facial-authentication system powered by software from Wicket. In a press release with statistics from the full 2022 NFL season at Cleveland Browns Stadium, the team said...Feature
Please take the 2023 Stadium Connectivity Outlook survey!
It's that time of the year again, when we ask all our stadium technology professionals to share their insights by taking our annual Stadium Connectivity Outlook survey! If you are one of our readers who is directly involved with the selection, deployment or approval of in-venue technology deployments (and this can be an in-house or outside consultant role), I ask...Feature